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His focus will be on broadening distribution and product innovation as we work to transform our company and the home services industry by appealing to a broader range of consumer needs. Chris has more than 24 years of experience transforming brands and elevating the customer experience for some of the top organizations in the country, including Expedia and Motorola. Prior to joining CCHS, Chris was the Vice President of Retail Products and Client Solutions at Asurion, where he managed the customer experience across 35 retailers – both online and in store – including leading brands like Walmart, Amazon and The Home Depot. Chris received his Bachelor of Arts Degree from Vanderbilt University and M. B. A. in Management from Kellogg Graduate School of Management, Northwestern University. America’s Preferred Home Warranty is dedicated to helping families lessen the burden of unexpected expenses by paying towards the repair or replacement of any covered appliance or home system that malfunctions under normal conditions of use. A home warranty can protect you in case of a major failure within your home; such as with kitchen appliances, plumbing, furnace, air conditioning, septic, roof, water heater, trash compactor, water well pump, attic and exhaust fans, electrical systems and more. Regular maintenance is essential for keeping a house functioning, but occasionally a malfunction can occur that requires repairs or replacement to restore the situation. Your America’s Preferred Home Warranty agreement will assist with the cost of large, unexpected repairs required when any covered systems fail due to normal wear and tear.

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I submitted a claim for system failure of pool pump. The claim was denied. According to the Choice Home Warranty technician the claim was denied for multiple reasons all of which the technician tried to assure the claim adjuster were NOT the reasons for the failure. Choice Home Warranty advised me they would consider a second opinion by a licensed pool company and the total cost of inspection and opinion must be borne by me. I did that. The second company affirmed the opinion of the initial company.